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Customer relationship management (CRM) software is essential for managing customer data and interactions in today’s business world. Various CRM software options are available, so deciding which is right for your business is challenging. To help you decide, we’ve compiled a list of the ten best CRM software options on the market.
Salesforce CRM
Salesforce CRM is quickly becoming known as one of the market’s best customer relationship management software. It combines a cutting-edge user experience with powerful analytics and customizable applications, helping businesses to streamline the way they manage their relationships with customers. With Salesforce CRM, you can tailor your products and services to meet individual customer needs, track an entire team’s performance with real-time updates, generate personalized reports in minutes, and more. With automatic notifications and follow-up tasks, Salesforce helps ensure that nothing ever slips through the cracks – making it one of the best CRM software options.
HubSpot Sales CRM
HubSpot Sales CRM is the best CRM software to help companies manage and plan their customer relationship management strategies. Its flexible reporting and robust analytics tracking offer customizable features to suit a business’s specific needs. From lead activity tracking, contact creation, and automated emails to pipeline management and assigning tasks, HubSpot Sales CRM streamlines communication and simplifies complex workflow processes for improved customer engagement. Moreover, this powerful tool gives easy access to detailed records of sales activities with just a few clicks, making it easier for businesses to accelerate their sales cycle and increase.
Zoho CRM
Zoho CRM has emerged as one of the best CRM software applications available today. It is an all-rounder solution that covers many aspects of customer relationship management, including sales force automation, marketing automation, and customer service. With a modern and intuitive UI, Zoho CRM makes collaboration more straightforward than ever before while engaging customers at every step. The platform’s flexibility allows businesses to customize it according to their requirements and provide excellent customer service beyond expectations. Zoho CRM offers valuable insights into customer behavior for interactive marketing campaigns that further enhance engagement potential.
Pipedrive
Pipedrive is an innovative and intuitive customer relationship management (CRM) software that helps businesses foster better customer relationships. It provides user-friendly tools to help companies to keep track of contacts, opportunities, and communications. With a dynamic sales pipeline builder, powerful automation tools, and advanced analytics, Pipedrive has quickly become one of the best CRM software choices for companies looking to make their customer management processes more straightforward and efficient. Best of all, it is effortless to get up and running with Pipedrive in practically no time.
Freshsales CRM
Freshsales CRM is one of the best customer relationship management software on the market, offering various advantages. It helps companies stay on top of all their customers and leads with an easy-to-use and intuitive user interface that eliminates any steep learning curves or wasted time trying to navigate it. It provides lead scoring and contact management features, allowing businesses to target leads better. With its powerful analytics feature, teams can make better decisions for more informed marketing campaigns. Additionally, Freshsales CRM integrates with leading software systems like Google Adwords and Salesforce, allowing for efficient information sharing without extra work. With its robust features and excellent customer service team available 24/7, Freshsales CRM is undoubtedly one of the best CRMs for growing businesses.
Microsoft Dynamics 365
I have found Microsoft Dynamics 365 to be a comprehensive and robust customer relationship management (CRM) platform. It offers various features and integrations, including sales and marketing tools, customer service and support, and financial management. The platform is also highly customizable, allowing me to tailor it to the specific needs of my business. I have been particularly impressed with the integrations with other Microsoft products, such as Office 365 and Outlook, which have made it easy to integrate my CRM system seamlessly with my other business tools. The customer support for Microsoft Dynamics 365 has also been excellent. Overall, I highly recommend Microsoft Dynamics 365 to any business looking for a powerful and flexible CRM platform.
Infor CRM
In my experience, Infor CRM has been a robust and reliable tool for managing and improving customer relationships. The platform offers many features and integrations, including customer data management, sales and marketing tools, and customer service and support. I particularly appreciate the marketing automation tools, which have helped manage and track marketing campaigns. The platform is also easy to use, with a user-friendly interface and excellent customer support. Overall, I highly recommend Infor CRM to any business looking for a comprehensive CRM platform to manage and improve customer relationships.
Agile CRM
Agile CRM has been a valuable asset for my business in managing and improving customer relationships. The platform offers various features, including sales and marketing tools, customer service and support, and project management. Marketing automation tools are particularly useful in managing and tracking marketing campaigns. The platform is also highly customizable, allowing me to tailor it to the specific needs of my business. The customer support for Agile CRM has also been excellent, with prompt and helpful assistance whenever I have had questions or issues. Overall, I highly recommend Agile CRM to any business looking for a comprehensive CRM platform to manage and improve customer relationships.
Apptivo CRM
Apptivo CRM is one of the best software options for businesses and organizations looking for a high-quality customer relationship management system. It integrates with multiple accounting, invoicing, and eCommerce services to provide an all-in-one solution that anyone can use. Apptivo’s user interface is intuitive and easy to learn, allowing users of any proficiency level to get up and running quickly. With its wide range of features, such as automation triggers, reports, email integration, task management, and more, Apptivo CRM is a great choice when selecting the best CRM software both now and in the future.
Sugar CRM
I have tested Sugar CRM for two months and have found it to be a reliable and powerful customer relationship management (CRM) platform. The platform offers various features, including sales and marketing tools, customer service and support, and project management. The user interface is user-friendly and easy to navigate, making it easy for my team to quickly get up to speed on using the platform. The customer support for SugarCRM has also been excellent, with prompt and helpful assistance whenever we have had questions or issues. Overall, I highly recommend SugarCRM to any business looking for a comprehensive CRM platform to manage and improve customer relationships.
Experts believe that the best CRM software has features according to the specific needs of a business. Considering all these factors, here are six of the best CRM software for small businesses in 2020: Salesforce CRM, HubSpot Sales CRM, Zoho CRM, Pipedrive, Freshsales CRM, and Apptivo CRM. Which of these is best for your business?